Published: 2026-01-01

Articles

Context Aware Recommendation Systems for Healthcare Service Personalization Based on Customer Journey Data

Mahmud Hossain, Tanvir Rahman, Ariful Islam (Author)

1-15

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Natural Language Processing for Personalized Healthcare Customer Messaging Using Multilingual Clinical and Service Text

Bilal Ahmed, Kamran Hussain, Ariful Islam (Author)

16-35

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Robust Evaluation of Customer Personalization Algorithms in Healthcare Using Causal Inference and Offline Policy Testing

Santiago Rojas, Felipe Cárdenas, Mauricio Villalba (Author)

36-51

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